Support
Email support@getmm.app How Can We Help?
The fastest way to reach us is email. We're a small team and we actually answer.
Guides
Step-by-Step How Tos
- Set Up Automatic Tracking Automatic tracking records your drives in the background so you don't have to remember to log anything. Here's how to turn it on and give iOS the permissions it needs to do that reliably.
- Classify Drives as Business or Personal A drive doesn't count toward your deduction until it's filed in a deductible category. Here's every way to classify drives, from a single swipe to rules that do it for you.
- Add, Edit, Split, or Merge Drives Every drive in MileMarker can be corrected after the fact. This guide covers adding a drive by hand, editing its details, logging the return drive, splitting one drive into two, merging several into one, deleting, and naming the places you drive to most.
- Import Your Drives From Another App Moving your drive history into MileMarker takes a few minutes and costs nothing on any plan. You'll export a CSV from your old app, check a preview of what MileMarker found, then confirm the import.
- Export an IRS-Ready Mileage Report MileMarker turns your drive log into files your accountant can actually use: free CSV exports of drives and expenses, an IRS Pub 463 style PDF, and a sealed evidence bundle for audit season. It's all built from the "Reports" tab, and this guide walks through each export.
- Back Up Your Drives and Move to a New iPhone MileMarker protects your drive history two ways: it syncs through your own private iCloud, and it can export a backup file you keep yourself. This guide covers both, plus the exact steps for moving everything to a new iPhone.
- Manage Your Trial, Subscription, and Purchases Every MileMarker install starts with 7 days of full Pro, no card on file and nothing to cancel. Here's how the trial works, how to subscribe, and how to manage or cancel everything through Apple.
Common questions
Drives aren't being tracked automatically. What do I check?
Open Settings and confirm Location is set to "Always" and Motion is enabled. The most common cause is background location being turned off.
How do I import from another app?
Export a CSV from your previous app, then open MileMarker and choose Import. Your history comes over for free.
How do I restore my purchase?
In the app, go to Settings and tap Restore Purchases. Pro is tied to your Apple Account.
How do I contact you?
Email support@getmm.app and a real person on a small team will get back to you.